Case Study: City of Raleigh increases community engagement reach with PublicInput

How the City of Raleigh Increased their Reach by Using Agile Community Engagement

The City of Raleigh, a large and diverse metropolitan government, faced the challenge of engaging its community for feedback on a critical $80 million affordable housing bond. With in-person forums made impossible by the COVID-19 pandemic, the city needed an agile solution to gather meaningful input from residents. They turned to the vendor PublicInput and its Engagement Hub platform to overcome this obstacle.

By leveraging PublicInput, the city's advisory committee created an online survey, hosted virtual meetings, and utilized translation tools to increase accessibility. This approach allowed them to engage over 4,800 residents and use data insights to gauge support. The solution was a resounding success; the affordable housing bond passed with nearly 72% voter approval, the highest rate in the city's bond history. PublicInput enabled the City of Raleigh to save time, significantly expand its reach, and make data-driven decisions that led to a definitive community mandate.

City of Raleigh