Case Study: City of Hendersonville boosts resident engagement and grows its database with PublicInput

How Hendersonville, NC Built Relationships and Engaged Over 3K Residents

The City of Hendersonville, a community of 15,000 people in North Carolina, faced challenges in engaging its residents for its Gen H 2045 Comprehensive Plan. The city's Planning Department needed to overcome obstacles like limited resources and engagement fatigue to gather inclusive public input. To address this, they turned to the vendor PublicInput for a solution.

Using the PublicInput platform, Hendersonville launched a community survey that served as the pivotal part of its engagement plan. This solution yielded significant results: the project page received over 9.6K views, the survey was taken by 3.9K people, and over 8.7K comments were submitted. Furthermore, PublicInput helped the city grow its resident database, with more than 1.6K people subscribing for updates, enabling more informed and generational community planning.

City of Hendersonville

Allison Justus

Communications Manager