Case Study: City of Asheville achieves secure, equitable virtual public meetings with PublicInput

City of Asheville overcomes security and equity hurdles with first virtual public meeting

The City of Asheville needed to maintain resident engagement and keep key projects on track during a period of social distancing. The city faced the dual challenge of ensuring equitable access to its public meetings while also maintaining security and complying with open meeting laws.

Using PublicInput's virtual meeting solution, the city hosted a meeting that required no app downloads or passwords, offering both online and toll-free dial-in access. This approach resulted in 150 residents participating. PublicInput provided a secure platform for officials that also automatically recorded and transcribed all public comments. On average, PublicInput clients have seen a 240% increase in participation while achieving significant time and cost savings.

City of Asheville