Case Study: ZF Industrieantriebe Witten GmbH reduces PLM maintenance costs and gains an upgrade roadmap with PTC Global Services

ZF Industrieantriebe Witten GmbH - Customer Case Study

ZF Industrieantriebe Witten GmbH inherited an unsupported, heavily customized Windchill PLM after acquiring a wind‑turbine gear‑box maker, leaving routine changes (for example, adding an email notification) taking 4–5 days instead of minutes, driving high maintenance cost and security risk and running on outdated Internet Explorer 8. The company engaged PTC (PTC Global Services) to map the customizations and define a secure, cost‑efficient upgrade path for Windchill.

PTC Global Services delivered a detailed de‑customization analysis, mapped ZF’s core business needs to out‑of‑the‑box Windchill capabilities, and created a roadmap to optimize product development processes and migrate to current Windchill releases. As a result, ZF gained a clear, actionable upgrade path from PTC that reduces maintenance costs and security risks, lowers the likelihood of future customizations, and gives executives a demonstrable ROI for the migration.

ZF Industrieantriebe Witten GmbH

Tobias Kneiphoff

IT Manager