Case Study: Embraer achieves 12.5% spare-parts inventory reduction and 35% higher inventory turns with PTC Service Parts Management

Embraer - Customer Case Study

Embraer, the Brazilian aerospace manufacturer, faced rapidly growing aftermarket parts demand and found its ERP and legacy systems could not provide the visibility and control needed to deliver timely, affordable services. To address this, Embraer engaged PTC and implemented PTC Service Parts Management to modernize its spare-parts strategy and planning capabilities.

PTC delivered a single, integrated solution that consolidated inventory data, automated replenishment, supported complex interchangeability, rebalanced stock across a global network, and enabled multi-stream demand forecasting. As a result of PTC’s deployment, Embraer reduced commercial-aviation spare parts inventory by 12.5%, improved inventory turns by 35%, raised service levels, avoided unnecessary purchases, lowered costs, and grew business volume without adding staff—also achieving markedly improved service quality scores.

Embraer

Marcos Simas Magalhães

Logistic Projects Engineer