Case Study: RJ Young achieves standardized, simplified capture across multiple ECM systems with PSIGEN Software's PSIcapture

RJ Young - Customer Case Study

RJ Young, a large MFP dealer serving Tennessee and neighboring states, faced the challenge of supporting three different enterprise content management (ECM) systems and a wide variety of multifunction printers, which required staff to learn multiple capture tools and complicated customer deployments. To standardize and simplify its capture offering, RJ Young selected PSIGEN Software’s PSIcapture (PSIcapture Enterprise) as the preferred solution.

PSIGEN Software implemented PSIcapture Enterprise as RJ Young’s single capture platform, delivering an easy-to-configure product that integrates with various MFPs and the company’s three ECM systems. As a result, RJ Young eliminated the need for staff to master multiple capture programs, reduced configuration and administration complexity and cost, and can now confidently offer one robust, integrative capture option to all customers—backed by PSIGEN Software’s responsive support.

RJ Young

Lee Rummage

Director, Image Works