Case Study: Hargassner achieves seamless process integration and high data availability with PSI Software's PSIpenta/ERP

Hargassner - Customer Case Study

Hargassner Ges mbH, an Austrian manufacturer of environmentally friendly wood heating systems, faced significant challenges in managing its rapid growth, high volume of production, and immense product variety. To support over 25,000 systems and 50,000 annual service orders, the company required a highly capable ERP system to standardize its business processes, manage complex variants, and facilitate further digitalization, leading them to partner with vendor PSI Software and implement PSIpenta/ERP.

PSI Software provided a comprehensive solution centered on PSIpenta/ERP, which was supplemented with key modules like a variant configurator and PSIpenta/Service Management. This integration eliminated manual data entry through mobile scanners and enabled easy process automation. The results for Hargassner included seamless process consistency, high data availability, and enormous time savings in variant management, providing the flexibility needed to continue its successful growth trajectory.

Hargassner

Karl-Uwe Schernhammer

Head of IT