Case Study: Welcome At Work achieves streamlined multi-tenant visitor management with Proxyclick

Being tenant-centric requires a customizable visitor management system

Welcome at Work is a concierge-style startup that manages reception and tenant experience across 25+ office buildings in Paris and the suburbs, serving 200+ tenant companies, 25,000 residents and roughly 3,000 visitors per month. They needed a tenant-centric, scalable visitor management solution that could support each company’s unique check-in procedures, reduce front-desk bottlenecks at peak times, and improve host–visitor communication.

Proxyclick’s multi-tenant platform delivered tenant-branded check-in screens, customizable workflows, host notifications and a global dashboard for staffing insights. The system streamlined communication, cut reception workload and host chasing, enabled data-driven staffing, and freed Welcome Managers to focus on events and tenant services—now rolling out to every new building as Welcome at Work scales.

Welcome At Work

Eliott Bertault

Operations Manager