Case Study: Australian Unity boosts billable time capture and project visibility with ProWorkflow

Australian Unity - Customer Case Study

Australian Unity’s web design team in Australia needed a better way to manage multiple ongoing projects and see beyond a weekly bulletin-board system. Their old process showed immediate tasks but not how delays or priority changes would affect future resource loads, and they also wanted integrated time tracking.

They chose ProWorkflow for its integrated time tracking, contractor logins and project templates, customized templates and reports, and got the team on board. The result: easier project visibility, improved capture of billable time (more accurate invoicing), estimated daily savings of 30–60 minutes, and stronger reporting and management capabilities once integrated with other systems.

Australian Unity

Cassey Bezeruk

Head of Corporate Marketing