Case Study: Summit Healthcare strengthens compliance monitoring with ProviderTrust

Summit Healthcare - Customer Case Study

Summit Healthcare, a 1,200+ employee provider organization, was building its compliance program and needed a better way to handle exclusion monitoring and sanction screening. Manual monthly checks and quarterly monitoring recommendations weren’t enough to reduce risk, especially as state Medicaid exclusion lists continued to expand. Summit Healthcare turned to ProviderTrust and its Basic software with the Nationwide Exclusion package to help automate the process.

ProviderTrust implemented nightly screening across federal and state exclusion databases, giving Summit Healthcare more timely visibility into new records and helping streamline onboarding. The results were significant: on the first run, ProviderTrust uncovered that a long-time head doctor had been using the Social Security number of a deceased person, an issue previous vendors had missed. Summit Healthcare described the experience as “zero hiccups” and credited ProviderTrust with taking its compliance program to a new level of efficiency and risk reduction.

Summit Healthcare

Christine Conner

Summit Healthcare