Case Study: Largest Long-Term Care System Company strengthens exclusion monitoring with ProviderTrust

Largest Long-Term Care System Company - Customer Case Study

The Largest Long-Term Care System Company, one of the nation’s largest long-term care organizations with roughly 50,000 providers and 30,000+ vendors, needed a better way to manage exclusion monitoring as state regulations grew more complex. After years of handling OIG checks internally, the team found its manual process couldn’t keep up with multi-state requirements and rising compliance pressure, and turned to ProviderTrust for exclusion monitoring software.

ProviderTrust implemented a solution that centralized exclusion monitoring and state regulatory requirements into a single, easy-to-use platform tailored to the customer’s compliance, pricing, network, and capacity needs. The result was a more reliable and efficient process, stronger confidence in compliance, and a lasting relationship—so much so that the customer reported no plans to change vendors despite continued offers from competitors.