Case Study: Quality Logo Products achieves higher sales and improved customer satisfaction with Provide Support Live Chat

Quality Logo Products choose Provide Support Live Chat to service their pioneer online customer solution

Quality Logo Products, a longtime online seller of personalized promotional items, needed a dependable chat solution to support their pioneering end-to-end web ordering experience and meet customer expectations for instant support. After testing several options they selected Provide Support Live Chat for its ease of use, rock‑solid reliability and straightforward implementation, which matched their high standards for customer service.

Provide Support Live Chat was integrated sitewide, enabling reps to handle real‑time questions, guide buyers through customization, and offer private digital help—turning pain points into sales. With web chats now converting second only to phone calls, the solution drove measurable increases in leads and revenue, improved response consistency, and boosted overall customer satisfaction while delivering the dependable performance Quality Logo Products required.

Quality Logo Products

Bret Bonnet

President