Case Study: Rent-A-Center speeds application approvals and improves risk decisioning with Provenir

Rent-A-Center approves applications in under 10 seconds with Provenir

Rent-A-Center (RAC) faced a challenge with its proprietary customer application and decisioning system, which was too inflexible and cumbersome to support the company's growth and expansion into new locations and products. To overcome this, RAC sought to replace its existing system with a more flexible decisioning platform and selected Provenir's AI-powered decisioning solution.

Provenir implemented its decisioning platform, which provided approvals in under 10 seconds and could handle up to 15,000 applications per day. The solution integrated seamlessly with multiple third-party data services and allowed RAC to import its existing SAS and Excel risk models with zero coding. As a result, RAC now decisions approximately 200,000 applications a month, significantly increasing both the speed of approvals and the quality of its risk decisioning.

Rent-A-Center