Case Study: NewDay achieves faster, more accurate credit decisions with Provenir

NewDay - Customer Case Study

NewDay, a UK financial services company providing consumer credit products, needed to replace its aging credit risk decisioning system, which was costly and difficult to update, especially for non-standard changes and integrations. NewDay wanted a more flexible, self-sufficient platform that could support both real-time and batch decisioning while reducing dependence on third-party resources. Provenir provided the decisioning and data marketplace solution.

Provenir helped NewDay rebuild its acquisition tech stack with a flexible, AI-powered credit risk decisioning platform integrated across the full credit lifecycle and connected to NewDay’s data lake. The result was faster delivery cycles, less vendor reliance, and improved onboarding and operational efficiency, with application processing now under 1 second and speed of change improved by 80%. Provenir also enabled more personalized offers, stronger internal control over decisioning, and better customer experiences.

NewDay

Mandy Sumner

Head of Strategic and Operational Implementation & Control