Case Study: GM Financial achieves near‑instant auto loan decisions and end‑to‑end origination automation with Provenir

GM Financial - Customer Case Study

GM Financial, a full‑spectrum provider of retail and commercial auto financing, needed to speed time‑to‑market for new lending and leasing products, deliver faster, more consistent application decisions, and bring product development in‑house while meeting complex dealer and regulatory requirements. To achieve this they partnered with Provenir, implementing the Provenir Platform / Decisioning Cloud as the foundational auto lending decisioning engine.

Using Provenir, GM Financial automated most of the financing and leasing lifecycle — loan origination, pricing, credit data retrieval, validation, scoring and decisioning, vehicle valuations, funding and compliance — and built integrations to credit bureaus and internal systems via configurable adaptors. Provenir’s drag‑and‑drop interface let IT deploy complex solutions in months, delivering nearly instant responses on most decisions, reducing processing time, increasing transparency and giving real‑time insight into every application and contract.

GM Financial

Jeff Lively

Senior Vice President Dealer Services