Case Study: Tabula Rasa HealthCare achieves 87% record correction and 20% increase in patient engagement with Prove Identity Manager (Prove)

Tabula Rasa HealthCare Effective Patient Contacting

Tabula Rasa HealthCare (TRHC) needed to more effectively reach hard-to-reach patients because missing or outdated phone numbers and contact information in health records were blocking timely outreach. To address this, TRHC partnered with Prove and used Prove Identity Manager to validate and update patient contact data.

Prove used Prove Identity Manager to examine 40K records with missing or inaccurate data, correcting 87% of those records and enabling better outreach. As a result, Tabula Rasa HealthCare saw a 20% increase in patient engagement after Prove’s solution improved contact accuracy and timeliness.

Tabula Rasa HealthCare