Case Study: Aite-Novarica Group achieves faster onboarding and reduced fraud with Prove Pre-Fill (Prove)

How Companies Can Optimize Onboarding with 80% Fewer Keystrokes and a 93% Opt-In Rate

Aite-Novarica Group, a research and advisory firm focused on technology, risk and operations for financial services, evaluated solutions to the growing challenge of digital onboarding: how to deliver fast, frictionless customer experiences while preventing account-opening and synthetic-ID fraud. In that search, Aite-Novarica Group highlighted Prove and its Prove Pre-Fill solution as a candidate for reducing customer effort and improving identity assurance in digital channels.

Prove implemented Prove Pre-Fill to auto-fill verified applicant data using its Phone Identity Network, combining possession, reputation and ownership signals to authenticate users. Prove’s solution cut required keystrokes by about 80%, achieved a 93% opt-in rate, enabled deposit account opening and funding in as little as 90 seconds, and pushed most fraudulent applicants into the opt-out population, driving “true name” fraud down to near zero.

Aite-Novarica Group

Jim Mortensen

Strategic Advisor