Case Study: BCU cuts application drop-off 16% with Prove Pre-Fill

BCU cuts application drop-off 16% with Prove

BCU, a large credit union serving 360,000 members, faced the challenge of reducing friction and high application drop-off rates in its digital account opening process without compromising on security. The credit union partnered with vendor Prove and leveraged its Prove Pre-Fill service, integrated into the Blend origination platform, to address this.

By using Prove Pre-Fill to verify applicants via their mobile devices and automatically populate application fields with verified data, BCU significantly streamlined the process. The solution delivered substantial results for the credit union, including a 54% reduction in manual data entry and a 16% reduction in application drop-off, successfully turning more traffic into funded accounts.

BCU