Case Study: Focus Patient achieves faster patient feedback analysis with Provalis Research Wordstat

Focus Patient - Customer Case Study

Focus Patient, a healthcare consulting firm specializing in patient behavior analysis, faced the challenge of processing over 35 million patient comments from online forums. They needed a way to classify this vast amount of text according to their proprietary ontology without the high cost of SaaS solutions or the burden of maintaining large computer infrastructure. They turned to vendor Provalis Research for a solution.

Using Provalis Research's Wordstat software and its SDK, Focus Patient implemented their entire ontology and established an efficient production workflow. This solution enabled them to reduce their monthly analysis cycle from raw text to final results to a matter of days. The faster turnaround and new analytical capabilities allowed them to attract new clients and enhance their product offerings with innovative KPIs.

Focus Patient