Case Study: ProAce Technology reduces discovery time by 33% and delivers better projects with ProtoShare

ProAce Technology Cuts Discovery Phase by 33% and Delivers Better Projects

ProAce Technology Services Inc. (ProAce), an Austin-based IT development and consulting firm, struggled with a lengthy, resource-heavy discovery phase that relied on static Photoshop/Illustrator mockups, GoToMeeting reviews, and scattered feedback by phone and email. To improve interactivity and client collaboration they adopted ProtoShare’s interactive prototyping and collaboration tool.

By translating sketches into live ProtoShare prototypes and centralizing client feedback, ProAce shortened the discovery phase from three weeks to about two weeks (roughly a 33% reduction), produced much more thorough wireframes (self-rated improvement from 5 to 9), and improved project outcomes — even helping them win higher-profile accounts. ProtoShare enabled faster decision-making, clearer requirements, and more efficient projects.

ProAce

Joshua Arnold

System Architect