Case Study: Large Financial Services Clearinghouse achieves a unified, methodology-aligned GRC audit platform with Protiviti

Protiviti goes to bat for frustrated internal audit team in need of GRC technology solution

Large Financial Service Clearinghouse faced a corporate mandate to consolidate all GRC work streams onto a single platform, but its internal audit team was using a separate audit tool and needed the internal audit module of the organization’s GRC platform configured to match its existing audit methodology. After two failed implementation attempts and an unhelpful vendor recommendation to change the audit approach, the clearinghouse’s VP of internal audit engaged Protiviti to rescue the project.

Protiviti ran workshops and interviews, used its Implementation Accelerator Pack to map the audit team’s workflows and reporting needs to the audit module, and validated the design with the third‑party vendor before building and testing the solution. Protiviti delivered an integrated audit solution that went live ahead of the deadline with comprehensive training and user guides, enabled the geographically dispersed team to execute activities and reporting more easily, and reduced the need for costly custom development while leveraging out‑of‑the‑box functionality.