Case Study: National Vision achieves 360° real-time sales and customer visibility with Protiviti's enterprise data warehouse solution

National Vision goes 20/20 with next-level enterprise data solution by Protiviti

National Vision, one of the fastest-growing optical retailers in the U.S. with over 900 locations and ambitious plans to open 75 new stores a year, struggled with disparate legacy systems inherited through acquisitions that made pulling financial and customer data slow and error-prone. To gain 360° real-time visibility into sales and customer interactions and put metrics online for employees everywhere, National Vision engaged Protiviti to design a centralized data warehouse and visualization capability.

Protiviti built an enterprise data warehouse, deployed dashboards and reports accessible over the internet, and helped establish a top-to-bottom data management organization as a long-term strategic partner. The solution centralized data “speaking the same language,” delivered real-time metrics to staff across the enterprise, improved decision-making, and positioned National Vision to scale and sustain its rapid growth—enabling the company to better track sales trends and customer behavior as it expands.

National Vision