Case Study: National Healthcare Provider achieves streamlined approvals, reduced errors, and improved visibility with Protiviti's On-Demand Nintex workflow solution

National Healthcare Provider - Customer Case Study

National Healthcare Provider engaged Protiviti to simplify and improve complex business process automations that were causing errors and inefficiencies across several business units. The provider’s existing, time-consuming approval processes were difficult for administrators to manage and introduced unnecessary repetition and errors; Protiviti’s On‑Demand team assessed the issues and proposed solutions using Nintex Forms, Nintex Workflows and SharePoint improvements.

Protiviti’s On‑Demand team worked with the client’s workflow developer to build user‑friendly Nintex Forms, new Nintex workflows, visual dashboards, and a SharePoint migration process to manage list size. The new solution eliminated the previous errors, streamlined review and approval, improved visibility and tracking for administrators and analytics, and has been replicated by other groups—results the client praised Protiviti for delivering with a fresh, responsive approach.