Case Study: Large Global Bank achieves on‑track, sustainable regulatory compliance by recovering a stalled GRC implementation with Protiviti

A GRC project on life support recovers with timely intervention and thoughtful collaboration

Large Global Bank faced a stalled multiyear governance, risk and compliance (GRC) transformation after investing heavily in regulatory content and a third‑party GRC tool that became unusable due to excessive content, unclear requirements, weak governance and stalled execution. The bank engaged Protiviti to conduct an independent root‑cause analysis and provide GRC consulting, program and project management, governance design and a revised implementation plan.

Protiviti ran workshops, defined a governance model and QA framework, developed metrics and control gates, and led a compressed implementation plan that was completed in five months—less than one‑third of the vendor’s reimplementation estimate—delivering a working, sustainable regulatory compliance program on time and on budget. Protiviti’s approach reduced and refocused regulatory content, improved owner accountability and reporting, restored the program to “on the right track” status, strengthened the client‑vendor relationship and earned the bank’s corporate “Project of the Year” award.