Case Study: Radisson Blu Hotel Amsterdam Airport streamlines HR processes with Protime

Radisson Blu - Customer Case Study

Radisson Blu Hotel Amsterdam Airport faced a challenge with inefficient, manual HR processes for time tracking, employee planning, and holiday requests. These paper-based and spreadsheet-reliant methods were time-consuming, prone to errors, and created a significant administrative overhead. Seeking to free up time for more strategic HR work, the hotel partnered with the vendor Protime to computerize these processes.

Protime implemented a solution that included a self-service portal for employees, which streamlined holiday requests and provided real-time balance overviews for managers. The implementation was completed in three months and was tailored to the hotel's specific needs. The results included a more efficient payroll process through integration with ADP, the elimination of duplicate data entry, and significant time savings for both the HR department and team leaders. Marjon Alders, the HR Manager, highlighted Protime's efficiency, user-friendliness, and pleasant support as key benefits.

Radisson Blu

Marjon Alders

HR Manager