Case Study: Albert Heijn achieves faster payroll processing with Protime

Albert Heijn - Customer Case Study

Albert Heijn faced significant challenges due to manual and inefficient HR processes, particularly in time registration and payroll processing, during its expansion in Belgium. The complexity of labor regulations and the high number of exceptions created a heavy administrative burden. To address this, the company partnered with vendor Protime to implement its time and attendance solutions, integrated with the payroll system SD Worx.

By implementing Protime, Albert Heijn automated its time registration, allowing employees to log their own attendance and supervisors to manage absences directly. This solution from Protime drastically reduced manual administrative work and exceptions. The result was a payroll processing system that was 80% faster and more accurate, enabling staff to focus more on customer service.

Albert Heijn

Jeroen Kuijpers

Facility Manager Offices