Case Study: JustGiving achieves PCI DSS compliance and donor privacy with Protegrity Privacy Protect

World’s Largest Online Social Platforms - Customer Case Study

JustGiving, one of the world’s largest online social platforms for charitable giving, needed to protect sensitive donor and payment card data while complying with PCI DSS requirements. The organization faced the challenge of securing information for over 24 million users and managing about 10 million transactions per year without adding excessive cost, complexity, or limiting future payment flexibility. Protegrity provided the Privacy Protect solution to help address these needs.

Protegrity deployed Privacy Protect with vaultless tokenization to protect sensitive PCI data while preserving JustGiving’s control over the data. The solution reduced the time, cost, and complexity of annual PCI DSS audits, improved centralized oversight and administration, and enabled flexibility for future payment methods. As a result, JustGiving met donor privacy and PCI DSS requirements at scale, supporting over 24 million users and 10 million transactions annually.