Case Study: WorldRemit streamlines global risk management with Protecht.ERM

WorldRemit manages risk across 130 countries with Protecht

WorldRemit, a global digital money transfer company operating in 130 countries, faced significant challenges with its manual, spreadsheet-based enterprise risk management (ERM) system. This inefficient process made it difficult to consolidate data, proactively manage risks, and engage first-line staff, placing a heavy burden on the central risk team. To modernize its framework, WorldRemit turned to the vendor Protecht for its Protecht.ERM platform.

By implementing Protecht.ERM, WorldRemit streamlined its risk management with features for risk event reporting, self-assessments, and key risk indicators. The solution provided a single source of truth, empowering staff with self-service capabilities and clear accountability through personalized dashboards. The results for WorldRemit included a more proactive and collaborative risk culture, significantly faster reporting that reduced a process from days to minutes, and improved risk controls and oversight across the entire organization.

WorldRemit