Case Study: Transurban achieves a visible, responsive compliance culture with Protecht

How Transurban transformed their compliance culture using Protecht

Transurban, a multinational toll-road operator active in Australia, the United States and Canada, faced growing complexity in legal and regulatory compliance across multiple jurisdictions. Its legacy compliance system was cumbersome, lacked reporting and integration, and failed to drive business engagement. To modernize its approach Transurban selected Protecht’s compliance management system to provide a flexible, configurable platform that could scale with the business.

Protecht implemented a configurable compliance platform—initially focused on obligations and quickly expanded to modules including Compliance, Complaints, Gifts & Benefits, Conflicts of Interest, Actions, and integrated regulatory content with LexisNexis. The solution delivered live dashboards, integrated registers, branching logic and bilingual attestations, simplifying data entry and boosting engagement across teams. As a result Protecht enabled Transurban to improve integrated reporting and oversight, reduce manual processes, detect issues much earlier and respond faster, and extend compliance visibility to managers, executives and the board.

Transurban

Tracie Heyward

Head of Compliance & Privacy