Case Study: National Asphalt Pavement Association streamlines membership management with Protech Associates

National Asphalt Pavement Association cuts manual tasks and automates complex dues calculations with Protech Associates

The National Asphalt Pavement Association (NAPA) faced an urgent need for digital transformation, requiring a solution to handle highly complex membership dues calculations and improve data integrity. To meet this challenge, NAPA partnered with vendor Protech Associates to implement their UX member database and MX e-commerce solution.

Protech Associates implemented a multi-layered solution, which included migrating NAPA's data and developing a specialized module to automate their complex dues calculations. The results were dramatic: members gained a one-stop shop to manage their accounts, while staff experienced a significant reduction in manual tasks, leading to improved operational efficiency.

National Asphalt Pavement Association