Case Study: Healthcare Businesswomen’s Association improves data management and member experience with Protech Associates

HBA streamlines member operations for 7,500 members with Protech Associates

The Healthcare Businesswomen’s Association (HBA) faced challenges with its previous system, which could not be configured to meet its business needs. This led to significant time spent by staff on manual reporting, slowing productivity, and created a frustrating membership purchase process for its 7,500 members. To address this, HBA partnered with vendor Protech Associates to implement their AMS solution.

Protech Associates implemented their cloud-based AMS, which easily integrated with HBA's existing third-party applications. The solution streamlined data flow between systems, drastically improving staff productivity and morale. For members, the online experience was no longer frustrating. The implementation by Protech Associates provided HBA with a scalable system to support its global expansion.

Healthcare Businesswomen’s Association (hba)