Case Study: Lonza improves project flow and transparency with ProSymmetry Tempus Resource

Lonza boosts IT project flow with ProSymmetry by targeting 75% utilization

Lonza, a leading global provider of integrated healthcare solutions, faced significant project management challenges within its IT department. The company was experiencing a "traffic jam" of work, where a focus on keeping everyone 100% utilized was actually creating bottlenecks and delaying project completion. Their challenge was to shift from optimizing for busy people to optimizing for finished work and throughput. To address this, they partnered with vendor ProSymmetry and implemented its Tempus Resource tool to gain better visibility and prevent bottlenecks.

ProSymmetry's solution established Tempus Resource as the single source of truth for resource planning, integrating it with systems like SharePoint and Kronos for data accuracy. This provided the transparency needed to identify bottlenecks and improve project flow. The implementation resulted in a more understandable governance process, automated reporting via a Power BI dashboard, and a crucial cultural shift away from 100% utilization. Ultimately, Lonza achieved its goal of delivering more value-adding IT projects by doing less concurrent work, significantly improving planning accuracy and project delivery.

Lonza