Case Study: Domtar achieves faster, smarter resource planning with ProSymmetry Tempus Resource

Domtar improves capacity planning across 7,000 employees with ProSymmetry

Domtar, a major North American paper and pulp manufacturer, faced a challenge scaling its IT PMO's manual resource capacity planning processes to meet growing internal demand. This was compounded by a strategic company initiative to convert a paper mill for packaging, placing additional strain on its IT resources. The organization needed a more robust solution for forecasting and strategic planning to manage this increased workload effectively.

ProSymmetry implemented its Tempus Resource platform to provide Domtar's IT PMO with advanced resource forecasting, capacity planning, and real-time scenario analysis. The solution delivered significant results, transforming how the department operates. It provided actionable intelligence, improved visibility for stakeholders, and enabled self-serve reporting, which streamlined decision-making and empowered other departments. The implementation of Tempus helped Domtar proactively manage resource risks, ensure fair workload distribution, and efficiently support its high-priority packaging expansion project.

Domtar