Case Study: Domtar improves resource planning and capacity visibility with Tempus Resource by ProSymmetry

Domtar - Customer Case Study

Domtar, the largest integrated manufacturer of uncoated freesheet paper in North America, needed a better way to scale its IT PMO’s capacity planning as internal demand grew and manual spreadsheets became increasingly difficult to manage. To support a major business shift into packaging and ongoing enterprise projects, Domtar turned to ProSymmetry and its Tempus Resource platform.

With Tempus Resource, including Tempus Timesheets, Roadmaps, reporting, and scenario planning, ProSymmetry helped Domtar gain real-time visibility into workloads, forecast capacity risks earlier, and make resource decisions faster. The IT PMO reduced reliance on spreadsheets, improved forecast accuracy and self-service reporting, and empowered managers across the business with clearer data, helping Domtar better balance workloads and support high-priority initiatives.

Domtar

Valérie Chalhoub

Manager of IT Planning & Process Governance