Case Study: Wabanaki Maple doubles sales with Prospect CRM

Wabanaki Maple doubles sales with ProspectSoft CRM

Wabanaki Maple, a 100% Indigenous female-owned wholesaler of barrel-aged maple syrup, faced challenges scaling its eCommerce business. Their customer data was stored in an error-prone Excel sheet that was out of sync with their accounting system. They needed a CRM from ProspectSoft that could integrate with their inventory software to manage sales from one place and support efficient growth.

The solution was implementing ProspectSoft's CRM, which integrated seamlessly with their Katana cloud inventory software. This allowed orders to be sent directly to Katana with a single click and provided the sales team with real-time inventory visibility. As a result, Wabanaki Maple doubled its sales, significantly improved customer service response times, and achieved this 100% sales growth without needing to expand its team.

Wabanaki Maple