Case Study: Vantage House achieves huge efficiency gains and seamless Exchequer integration with ProspectSoft

Vantage House - Customer Case Study

Vantage House, led by Managing Director Malcolm Avison, is a UK and Irish supplier of chocolate-making equipment, ingredients and moulds established in 1988. Before engaging ProspectSoft they struggled with time-consuming, complex processes and a home‑built system they lacked resources to develop further, which was causing inefficiency and daily operational strain.

ProspectSoft implemented its CRM and later its eCommerce solution, tightly integrating orders with Vantage House’s Exchequer accounts system. The rollout was seamless and quickly adopted, cutting order processing from over 15 minutes to just a couple of minutes, eliminating rekeying errors across 12,000 products and delivering significant efficiency and accuracy gains — with ongoing support and webinars ensuring continued value from ProspectSoft.

Vantage House

Malcolm Avison

Managing Director