Case Study: Evac Chair Improves Efficiency and Sales with ProspectSoft CRM

Evac Chair doubles service revenue with ProspectSoft CRM

Evac Chair, a leading manufacturer of evacuation equipment, faced a challenge with inefficient processes as their critical business and customer information was spread across multiple spreadsheets, Pegasus Opera, and Microsoft Outlook. This lack of a centralized system hindered communication and customer service. To solve this, they turned to ProspectSoft for its CRM solution, which offered a solid integration with their existing Pegasus Opera system.

The solution from ProspectSoft integrated with Pegasus Opera to centralize all data, providing the sales team with access to valuable customer information anywhere. This drastically improved process efficiency and sales effectiveness. As a result, Evac Chair's service revenue doubled after implementation, and they have since expanded into eMarketing and eCommerce using ProspectSoft's solutions.

Evac Chair