Case Study: Beta Valve achieves thousands of products online, streamlined order processing and Exchequer integration with ProspectSoft

Beta Valve - Customer Case Study

Beta Valve, a specialist supplier of solenoid valves for water and air control, faced a static website that showed too few products and provided little information, plus inefficient, error-prone order processes. To modernize and integrate with their existing Exchequer accounts system they selected ProspectSoft, implementing ProspectSoft’s CRM, eCommerce and Email Marketing solutions to replace their old site and manual workflows.

ProspectSoft built an integrated solution that feeds orders straight into Exchequer, eliminates manual re-keying and makes it fast to publish new SKUs; Beta Valve grew from hundreds to thousands of products online, now receives most enquiries via the website, and has reduced costs and saved staff time. ProspectSoft’s email marketing has generated qualified leads and improved campaign tracking, and the responsive vendor support has helped embed a structured, efficient process across the business.

Beta Valve

John Hewitt

Managing Director