Case Study: Staples achieves enterprise-wide safety compliance and streamlined reporting with Prospecta's WorkSafeOnline (WSO)

How WSO helped improve & manage workplace health and safety globally in one of the large multinational office supply chain stores

Staples, a global office supply chain headquartered in Framingham, Massachusetts, faced heightened obligations under the Work, Health and Safety Act (2011) that their existing safety system could not manage across countries, states, sites and subsidiaries. The company confronted risks of non‑compliance, inconsistent state legislation, labor‑intensive audits, lack of a clear chain of due diligence and the need to integrate hazard and incident processes with SAP. Prospecta was engaged to address these gaps using its WorkSafeOnline (WSO) solution.

Prospecta implemented the web‑based WorkSafeOnline (WSO) enterprise solution — deploying modules such as Hazard & Risk, Incident, Injury, Inspection, Audit, Equipment, Contractor, Document, Action and Employee — with self‑service forms, legacy data migration and SAP‑configurable processes for ~5,000 employees across Australia & New Zealand. The WSO deployment allowed Staples to capture and report all OHS obligations by state and site, improve transparency and accountability, track open/closed actions, reduce audit effort and scale as the business grows, delivering measurable compliance and operational improvements driven by Prospecta.

Staples