Case Study: Car & Bike Accident Management Company achieves time-effective, automated business processes with Prospecta (MDO)

Business Processes Management in a More Time-effective Manner With MDO

Car & Bike Accident Management Company, a service provider handling car replacements, smash repairs and legal assistance across Australia, faced limited business process management, no workflow automation, poor data and invoice management, lack of mobile capability, inconsistent response times and weak reporting. To address these issues they engaged Prospecta and adopted the MDO platform to modernize their applications and mobility needs.

Prospecta implemented MDO-based applications and mobile capability to automate workflows, manage invoices and data governance, and add features like automatic email reminders/escalations, advanced search, customizable fields and a location hierarchy. Since adopting MDO in 2016 the Car & Bike Accident Management Company reports improved response times, increased reporting capability, better invoice tracking and overall more time-effective business processes enabled by Prospecta.