Case Study: Leading Facility Management Organization achieves master data governance and automated procure-to-pay with Prospecta

A Leading Facility Management Organization Used MDO for Material Governance and Procurement Management

Leading Facility Management Organization, an Australia‑owned provider delivering 30 million service hours a year across Australia and New Zealand, faced large volumes of unstructured and duplicate material master data, complex vendor onboarding across multiple large contracts (including work for Australian Defence), lack of frontend ordering for retail outlets, and the need to integrate master data governance into up to seven procurement systems including SAP. To address this, the customer engaged Prospecta, deploying Prospecta’s MDO (Materials) and Fuse SRM/MDO SRM capabilities for material governance, vendor management and catalog access.

Prospecta implemented an integrated vendor onboarding and governance process, supplier price‑file uploads via MDO SRM, catalog punch‑outs for agreed prices, and an automated procure‑to‑pay flow using Fuse SRM that links into existing ERPs. The result was faster ROI realization from ERP, governed master data for contract compliance, automation that reduced manual effort and errors, enabled storefront staff to order via MDO for timely deliveries, and allowed smaller vendors to upload catalogs at no cost — all improving procurement efficiency and compliance.