Case Study: East Branch Engineering and Manufacturing achieves 18% revenue growth and 100% on-time delivery with ProShop

In Just One Year, East Branch Was Able to Increase Their Revenue by 18%

East Branch Engineering and Manufacturing, a precision multi‑axis milling and turning shop in New Milford, CT, was struggling with an ill‑fitting ERP that caused paper traveler errors, poor blanket‑order management, disconnected certification processes and a weak quality module—leaving them only 70% on‑time and paying frequent expedite and shipping fees. In April 2017 they contacted ProShop seeking a modern, paperless Digital Manufacturing Ecosystem to support growth and larger customers.

ProShop configured and migrated East Branch’s data, deployed shop kiosks, and delivered remote training so the shop was running work orders within four weeks. Over the first year ProShop helped eliminate downtime, enable flow processing, improve QMS and free a buyer role, while supporting larger customer wins—resulting in an 18% increase in revenue, a $20,000 reduction in expediting fees, a $12,000 reduction in shipping fees, and an improvement in on‑time delivery from 70% to 100%.

East Branch Engineering and Manufacturing

Chris

Vice President of Manufacturing