Case Study: Coastal Machine & Supply achieves a 20% throughput boost and faster quoting with ProShop

Coastal Machine & Supply - Customer Case Study

Coastal Machine & Supply is a mid-size Louisiana machine shop (about 20 CNC machines, ISO 9001 and API Q1 certified) that had grown frustrated with its legacy E2 ERP—especially the disconnected, time-consuming quality modules and manual workarounds that slowed estimating, order review, and daily shop administration. Seeking a modern digital manufacturing ecosystem and integrated QMS, Coastal selected ProShop to replace E2 and streamline operations.

Using ProShop’s ERP and integrated QMS (implemented via ProShop’s Training and Implementation Process), Coastal went live at the end of December and moved ~300 active jobs into ProShop within weeks. ProShop’s paperless workflows, Pre-Processing Checklists and Process Development tools cut admin time (~20 minutes/day per person), freed up the quality manager (>25% time saved), sped quoting 30–40%, improved on-time delivery 30–40%, reduced shop computer work by 60–70%, and drove an estimated 20% throughput increase in eight months—resulting in faster quotes, more wins and measurable efficiency gains across the shop.

Coastal Machine & Supply

Kody Guidry

Operations Manager