Case Study: San Francisco Bay Coffee Company manages 400% e‑commerce order growth and reduces shipping costs with ProShip

ProShip Helps Large Coffee Company Manage Immense E-Commerce Growth

San Francisco Bay Coffee Company faced a surge in e-commerce demand—a 400% increase in orders per month between 2014 and 2015—and needed a more robust, cost-effective shipping solution that would seamlessly integrate with their ERP, Microsoft Dynamics NAV. They selected ProShip to handle the increased volume and complex fulfillment requirements.

ProShip deployed its enterprise shipping platform integrated with Microsoft Dynamics NAV to automate customer-specific business rules, generate custom packing slips and carrier-compliant labels at high speed, and improve carrier management to reduce shipping costs. The solution scaled with SFB’s growth, enabled faster order processing, lowered shipping costs, and provided dedicated enterprise-level support—earning a recommendation from Paul Schmich, Distribution Manager at San Francisco Bay Coffee Company.

San Francisco Bay Coffee Company

Paul Schmich

Distribution Manager