Case Study: Mason Companies achieves reduced DIM and shipping costs with ProShip

Mason Companies - Customer Case Study

Mason Companies, a multi-catalog e-commerce retailer with 100,000+ SKUs shipping from three distribution centers and handling 10,000–50,000+ packages a day, faced chronic downtime and an aging, unmaintained shipping system that limited growth. They needed a carrier-agnostic, rate-shopping, international-capable, scalable solution with fast compliance and US-based support to reduce DIM and shipping costs—so they selected ProShip and its shipping software (integrated with the CVP Automated Packaging Solution).

ProShip implemented a smooth transition across Mason’s distribution centers, call center, and labeling operations, enabling automatic carrier and service rate shopping and automated packaging to pack each order in the lightest, smallest box. The result was virtually zero shipping system downtime, access to live tracking and faster e-commerce support, and significant dollar savings on every package—producing an ROI in about a month for Mason Companies.

Mason Companies

Pat Sullivan

Distribution Center Manager