Case Study: Trek Bicycle achieves scalable, automated, on‑time shipping and ROI in under 1 year with ProShip

How ProShip automates Trek's global supply chain

Trek Bicycle faced a high-volume shipping challenge: they needed to replace a home-grown, manual carrier-selection process with a scalable, automated solution that could keep the company’s promise to ship orders received by 5:00pm the same day, handle last-minute spikes of up to 1,500 shipments, cut costs, ensure carrier compliance, and support international expansion. Trek Bicycle selected ProShip’s shipping software to meet these requirements.

ProShip automated carrier rate-shopping across 40+ carriers, printed carrier-compliant labels, provided tracking and reporting, and integrated with Trek’s Oracle host, then was rolled out to European sites. The ProShip implementation enabled Trek to handle about 6,000 shipments per day, absorb a post-acquisition growth surge to ~20%, achieve ROI in less than one year, reduce shipping costs, increase automation and on-time delivery, and scale to international locations.

Trek Bicycle

Loyal Reierson

Midwest Distribution Center Manager