Case Study: TigerDirect achieves 90% automated international shipping and streamlined compliance with ProShip

Automating delivery processes makes international shipping easy for e-commerce suppliers

TigerDirect, a long-standing online retailer offering over 100,000 computer products, faced growing complexity and manual labor in international shipping—manually preparing 12,000–14,000 packages a day and wrestling with USPS and customs compliance. To address these challenges it implemented ProShip’s multi-carrier shipping software (the ProShip Product Suite) to automate and standardize its warehouse shipping processes.

ProShip automated TigerDirect’s workflow into a simple five-step process that integrates with host systems, producing compliant labels and electronic shipment data for faster customs clearance. As a result, about 90% of TigerDirect’s shipments are now fully automated, dramatically reducing labor, increasing accuracy and consistency, and improving international delivery times—allowing TigerDirect to maintain low costs and high customer satisfaction thanks to ProShip.

TigerDirect

Greg Wiltse

Director of Warehouse IT