Case Study: Crisis Prevention Institute doubles shipping volume and streamlines global distribution with ProShip

CPI streamlines global distribution with ProShip

Crisis Prevention Institute (CPI) needed to modernize and scale distribution of its training materials after relying on a manual UPS WorldShip process that didn’t integrate with its new Microsoft D365 ERP. CPI required seamless D365 integration, automated label and commercial‑invoice generation, AES Direct filing, multi‑carrier rate shopping, real‑time tracking, centralized management across the US, Canada and the UK, and a solution that could grow with the business — so they selected ProShip’s multi‑carrier shipping software.

ProShip integrated directly with CPI’s Microsoft D365, automating shipping workflows, generating labels and commercial invoices, enabling AES Direct filing, and providing rate shopping and real‑time shipment visibility. The implementation centralized shipping data, reduced errors and manual entry, and freed staff to focus on core work; as a measurable result CPI doubled daily shipping volume over five years without adding staff or work hours and gained better reporting and shipment visibility thanks to ProShip.

Crisis Prevention Institute

Seth Ogden

Senior Logistics Manager