Case Study: Ruby Tuesday Hawaii streamlines HR and payroll growth with ProService Hawaii

Ruby Tuesday Hawaii - Customer Case Study

Ruby Tuesday Hawaii, part of a growing restaurant group that also includes Gyu-Kaku Hawaii and Rainbow Drive-In in Kalihi, was expanding quickly and needed better support for HR administration, payroll, onboarding, benefits, and compliance. As the business grew to nearly 700 employees across multiple locations, the team found their previous PEO lacked transparency and accountability, creating strain around employee management and payroll.

ProService Hawaii stepped in to manage paperwork, employee questions, custom payroll reporting, benefits administration, health insurance, workers’ compensation, taxes, and onboarding. The result was smoother compliance, less administrative burden, and more time for the owners and managers to focus on operations and guest experience. With ProService Hawaii, Ruby Tuesday Hawaii expanded to five locations statewide and was able to scale more efficiently while keeping restaurant teams focused on the business.

Ruby Tuesday Hawaii

Rick Nakashima

Partner