Case Study: No Ka Oi Guards achieves peace of mind and streamlined HR with ProService Hawaii

No Ka Oi Guards - Customer Case Study

No Ka Oi Guards, a Hawaii-based security company, grew from a small operation with just four guards into a larger business with multiple worksites. As the company expanded, founder Natalie Lee Kwai found that payroll, HR administration, and compliance management were becoming increasingly complex and time-consuming, especially after the unexpected passing of her husband and business partner.

ProService Hawaii stepped in to support No Ka Oi Guards with outsourced HR services, acting as an interim HR director, handling employee paperwork, compliance filings, payroll, and HR issue resolution. ProService Hawaii also helped reduce workers’ compensation costs to roughly one-third of what No Ka Oi had been paying and guided the company through a potentially risky employee issue, helping Natalie avoid liability. With ProService Hawaii’s support, No Ka Oi Guards continued to grow to about 30 security professionals across 12 worksites.

No Ka Oi Guards

Natalie Lee Kwai

Owner